Direct Marketing Privacy Notice

Licensed Insolvency Practice | Competitive | National

Direct Marketing Privacy Notice

The Data Controller is Greenfield Recovery Limited (“GRL”) of Trinity House, 28-30 Blucher Street, Birmingham B1 1QH. 

How do GRL use your personal information?

We process personal information based on consent for the purpose as stated at the point of collection on our web site.  During a phone call, any provided personal information is processed for your convenience as a legitimate business interest and is for our use only.

Typically, identifying information (name, organisation, telephone, email) is collected to provide relevant information. You may update your ‘preferences’ or ‘unsubscribe’ from any information service at any time or do so by contacting us at

We may also process personal information for other related legitimate business interests.  E.g. fraud prevention/network and information systems security/data analytics/enhancing, modifying or improving our services/identifying usage trends/determining the effectiveness of promotional campaigns and advertising.

“Legitimate Interests” means the interests of our company in conducting and managing our business [to enable us to give you the best service/products and the best and most secure experience].

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws.  Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Your personal data will only be retained for as long as is required for the purposes for which it was collected or as required by law.

GRL do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

You have the right to object to this processing and if you wish to do so please contact us at


We are dedicated to providing reasonable access to visitors who wish to review the personal information retained, if any. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements. Please email us at 

Changes to our Privacy Notice

GRL reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between GRL and any user visiting the GRL website.


Like most websites, to assist in providing a customised experience we use small text files called cookies which are placed on your hard drives via the browser.

Cookies are anonymous and do not collect personal information such as your name or email address but if you are uncomfortable with the use of them most browsers permit users to opt-out of receiving them.  You may also delete cookies from your system after your visit.

Unless you have adjusted your browser setting so that it will refuse cookies, our website will issue cookies as soon as you visit our site and by using the GRL website you agree that we may places these on your system or device. 

A list of all of the cookies used on the GRL website are set out below.  Brief details of the purpose of these cookies is also set out with a guide to indicate the nature of the cookies:









Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

2 Years from set/update




Used to throttle request rate.

10 min




Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 min




Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

End of browser session




Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months from set/update




Used to store visitor-level custom variable data. This cookie is created when a developer uses the  _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update




Used to distinguish users

2 years




Used to distinguish users

24 hours




Used to throttle request rate

1 minute




Identify individual clients behind a shared IP address and apply security settings on a per-client basis.  Does not correspond to any user ID in web application, and does store any personally identifiable information.

5 years






Further information about controlling cookies.


  • Our website uses the Google AdWords re-marketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the GRL website. 
  • You can set preferences for how Google advertises to you.  You can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page

Social Media 

  • Our website includes social media features, such as ‘Share This button’ and interactive mini-programs (Live Chat, Reviews) that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.
  • In order to post comments on our website (i.e. our blogs) you must sign into Facebook, Twitter, Disqus or Google, as we use a ‘social-media plugin’ to allow users to leave comments on our blogs. No personal information is tied to your posts.  
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